Ambition

Protect and enable the stability of services delivered by our members and customers

We support our customers with the overall management of their risks so that they can deliver their public services with peace of mind, confidence and efficiency.

Founded as an insurer, today Relyens implements an end-to-end risk management approach that is unique in Europe, blending risk management, risk prevention and insurance solutions. We work alongside our customers and members at every stage of the risk management process, addressing three key challenges: preserving human capital, securing the care pathway and ensuring cybersecurity.

Thanks to this 360° view of customers’ risks, we do more than compensate for our customers’ and members’ losses. Working alongside them, we identify, analyse and prevent risks to reduce their impacts and/or stop them from happening. We intervene upstream, in real time and downstream of any incident. We are also on hand to respond effectively to any incident and manage the aftermath.

In this way, we safeguard our customers’ day-to-day activities and jobs, protecting the women and men who work hard every day for the direct benefit of the public.

Make fairness and equity central to relationships among our stakeholders

Increasing our stakeholders’ satisfaction by developing relationships built on trust and transparency.

Convinced that together we will go further, we are working hard to increase our engagement in our environment, coordinating the interests and expertise of our customers, partners, employees and coopetitors to achieve even greater collaborative success.

To do this, in all our interactions across our ecosystem we strive to develop relationships based on trust, by establishing win-win partnerships and adopting a collaborative approach. We implement specific action plans in order to continuously improve the way in which all our stakeholders experience Relyens.

Innovate and engage to build a desirable future

Pushing the boundaries in our core insurance business to meet policyholders’ growing needs.

 Today, Relyens operates beyond the boundaries of its core insurance business. We draw on our core expertise and harness new technology, data and our partners’ knowledge to enhance our high-value solutions, businesses and collaborative arrangements. At the heart of our strategy, this innovation-driven approach enables us to expand our horizons and to provide fast, agile solutions to meet our customers’ and members’ needs.

Contribute to a sustainable world

Reinventing ourselves and boldly adopting a more resilient and responsible model.

We see environmental, social and economic dimensions as an inseparable whole, on which sustainability and collective success depends.

By creating value with each of our partners and implementing a responsible approach throughout the company, whether in terms of our business model, our strategy, our work or our interactions with all our stakeholders, we optimise our impact in the community for the direct benefit of Europe’s citizens.